Once the door is open, Eric's Maintenance can discover what is wrong.
What replacement to order.
Usually within 24 to 48 - hours Eric's Maintenance will be back to fit the new mechanism, so the door opens and closes as expected.
Common Problems |
Likely Reason |
Door sticking or having difficulty locking |
Door has Dropped and needs adjusting |
Door will not open but key turns as normal |
Mechanism jamming or broken (telephone for assistance) |
Door will not open and key will not turn |
2 possible reasons 1) Barrel broken and needs replacing. 2)Mechanism broken or needs servicing. |
Door seems not to be secure or moves in place |
Adjustment required |
When closing the door the latch doesn’t catch and I need to lift the handle to ensure the door stays closed. |
Adjustment required |
Most problems with UPVC Doors are usually associated with adjustments, if these problems are solved early it prevents parts from being damaged by forcing the doors to lock or close, 12 monthly servicing solves all of these problems.
If your door never worked properly from the time it was installed I can still sort it out for you, remember the longer you leave it the more expensive the repair will become and even resulting in a new door in extreme cases. (Mr Low Thorpe in Birmingham asked me to look at his door that was fitted 8 years ago because it was sticking it turned out that one of the hinges was installed using only one screw instead of 6 so no matter how much adjustment the door was never going to work properly this was rectified within 30 minutes).
If your doors and windows are still covered under warranty but you are not getting anywhere with the supplier I can talk to your supplier for you, this is something I have done in the past with great results. (Dan from Coventry had his conservatory roof repaired through an insurance backed guarantee I noticed the repair was insufficient and by speaking with the insurance company I managed to get Dan a new roof)
(While installing windows for Rachel in Allesley-Coventry I noticed that one of the windows was poorly constructed and needed to be replaced this I arranged through the manufacturer at no cost to Rachel).
UPVC Patio SlidersHave similar problems to Windows, if there is a problem then it usually related to a part breaking or wearing out.